Privacy Policy

1. Information We Collect

We may collect personal information that you provide directly to us when you browse PenGrad, contact our team, upload your CV, submit a form, register interest in a role, or ask to speak to a consultant.

We may also collect limited technical information through normal website usage, such as device type, browser information, general location data, IP address, and pages visited.

• Name, email address, phone number, and contact preferences
• CVs, cover letters, qualifications, education history, and employment background
• Job interests, preferred sectors, preferred locations, and salary expectations
• Messages submitted through contact, enquiry, or registration forms
• Application details and recruitment-related communications

2. How We Use Your Information

We use the information we collect to operate the PenGrad platform, deliver recruitment support, improve candidate matching, and communicate with you about relevant opportunities and services.

Where required, we rely on an appropriate lawful basis such as consent, legitimate interests, performance of a contract, or compliance with legal obligations.

• Recommend relevant graduate and professional opportunities
• Review, organise, and manage applications and CV submissions
• Communicate with you about jobs, consultants, and recruitment services
• Match your profile with employers and suitable vacancies
• Improve our website, user experience, and service delivery
• Maintain platform security and prevent misuse

3. Sharing Your Information

We only share personal information where it is relevant to the recruitment process or necessary to run our services effectively.

We do not sell your personal information.

• Employers and organisations recruiting for vacancies you may be suitable for
• Recruitment team members and consultants working with you on opportunities
• Service providers who support our website, systems, analytics, and communications
• Professional advisers, regulators, or authorities where required by law

4. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably required for recruitment, candidate support, legal, operational, or security purposes.

Retention periods may depend on the nature of your relationship with us, the type of services used, and any ongoing or future recruitment activity. Information that is no longer required will be securely deleted or anonymised where appropriate.

5. Your Rights

Depending on your location and the circumstances, you may have rights in relation to the personal information we hold about you.

To make a request, please contact us using the contact details available on the PenGrad website.

• Request access to your personal information
• Ask us to correct inaccurate or incomplete information
• Request deletion of information where appropriate
• Ask us to restrict certain processing activities
• Object to certain uses of your information
• Request transfer of certain information where applicable
• Withdraw consent where processing is based on consent

6. Cookies and Analytics

PenGrad may use cookies and similar technologies to help the website function correctly, understand how visitors use the site, and improve performance and usability.

Where required, we will ask for consent before using non-essential cookies or analytics tools.

7. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss, disclosure, or alteration.

Although no online system can guarantee absolute security, we work to keep our systems and processes proportionate to the type of information we handle.